Guidelines for Texting Communications with Patients

From the American Medical Association website: www.ama-assn.org

The need to act prudently and take extra care when conveying electronic messages to patients was the take-home message during an education session at the 2017 AMA Annual Meeting.

Ingrid Hubbard Reidy and Mike O’Neill—both risk managers with the physician-owned, Chicago-based medical liability insurer ISMIE Mutual Insurance Co.—discussed appropriate use for electronic communications and offered real-life examples when such exchanges had faltered.

Click here to read more about the suggested guidelines from Reidy and O'Neill.