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Responding to Workplace Violence -- evening session

  • Galen Medical Group 4976 Alpha Lane Hixson, TN 37343 (map)

Creating and maintaining a safe working environment for physicians and medical office staff members as well patients requires preparation, the ability to recognize warning signs, and knowledge of the best practices to address a crisis.  

Recent changes in state opioid prescribing laws have increased tensions with some patients and created concerns about workplace safety.

Stephen A. Dickens, JD

Stephen A. Dickens, JD

This free one-hour training will equip physicians and staff members to properly outline techniques to manage difficult situations, articulate personal safety, and stress management responses.

Stephen A. Dickens, JD, Vice President Medical Practice Services at SVMIC, will lead the discussion.

RSVP by calling 423-622-2872 or emailing

Offered by the Chattanooga-Hamilton County Medical Society and Medical Personnel Services.